THANK YOU FOR YOUR RESERVATION!
Marenas Beach Resort combines the space and ease of luxury suite accommodations with the intimate ambience of a boutique-style hotel. Marenas offers all the amenities of a luxury beach resort. Enjoy the white sand beaches, relax with the soothing sounds of the waves and indulge in the delicious and fresh cuisine of Caracol Restaurant, the perfect vacation is waiting in Sunny Isles.
Policies and Terms & Conditions
Deposit and Cancellation Policy: A deposit is required at the time of booking, depending on your dates of stay or rate plan. A penalty for cancellations will be assessed as follows.
· A deposit in the amount of one-night room and tax is required at the time of booking and is nonrefundable if canceled within the time set forth by the cancellation policy. Reservations canceled fewer than three (3) days before arrival will be subject to a cancellation fee equal to the deposit.
· Reservations over special event dates such as Christmas (Dec 24 - 27), New Year’s (Dec 28 - Jan 3), and Passover require a deposit in the amount of 50% of total due at booking. Reservations canceled fewer than 14 days before arrival will be subject to a cancellation fee equal to the deposit.
· Reservations booked under the Pre-pay and Save Rate Plan are fully prepaid for room & tax and nonrefundable at any time.
· Reservations booked under the Vacation Rental Program – please refer to your booking agent’s confirmation email.
The cardholder must present the same active credit card provided for the deposit at check-in time along with a valid Photo ID.
Check-in: 4:00 pm (Early check-in can be requested, should you like to confirm your arrival time we can certainly do so at a fee). Guests must be at least 21 years of age to check-in. A major credit card must be presented at time of registration.
Check-out: 11:00 am (Late check-outs are upon request, should you decide to confirm a departure time we can certainly do so at an extra fee)
Valet Parking: $25 per night. Self-parking is not available.
Rollaway Beds: $30 plus 13% tax per night. Not available in all room types.
Baby Crib: No cost/per request/subject to availability.
Children 17 years and younger stay free in parents’ room with existing bedding.
Resort Fee: $20 plus 13% tax per night per room is additional to the room rate.
Incidentals deposit: An incidentals deposit in the form of a credit card pre-authorization for $80.00 per night is required at check-in. For US credit cards, it may take 7 – 14 business days for the banking institution to return the funds to your account. For international credit card can take between 7 to 30 business days to release the deposit/authorization.
Credit/Debit Card Advisory: We gladly accept your use of a debit card for transactions at this hotel. If a debit card is used, your account will be debited at check-in for the projected total amount of room and tax plus $80.00 per night for incidentals.
Resort Fee Includes:
· Local and 800# calls
· Complimentary internet access throughout the property
· Pool and Beach service – towels, chairs, and umbrella
· In-room coffee and tea
· Business center access
· Access to the Sauna (Currently closed)
· Fitness center access (Currently closed)
Pet Policy: Pets are not allowed throughout the property. Service dogs are welcome.
Smoking Policy: Marenas is a non-smoking resort; however, certain outdoor areas have been designated for your convenience. Smoking is not permitted in any room or suite. Should you decide to smoke in the room or terrace, thereof, a fee of $200 will be added to your bill.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property in accordance with industry, city, county, state, and national regulations.
Guests and staff are always required to wear masks in all public areas.
At this time, Marenas Beach Resort will only be offering Housekeeping service every three nights of your stay.
Food and beverage services at this property are operating at a limited capacity or may be unavailable.
Pool and beach services are operating at a limited capacity.
Gym opened with limited hours.